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Los Angeles International Airport
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Reviews Of Our LAX Hotel

Discover Crowne Plaza Los Angeles International Airport Hotel and enjoy the vibe and engaging spaces for business and leisure travelers in Los Angeles. Read our latest reviews and see why our hotel at LAX is a hit with business travelers, families and vacationers. Or come enjoy our contemporary styled rooms, dining experiences, wellness and event spaces and leave a review of your stay.
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Guest   •   December 03, 2019

Valet & Front Desk

Thank you, Joseph! Such confusion with parking but you made my day! Taking my problem to Ian for a quick fix was above and beyond! I will ALWAYS park here when flying out of LAX. Simply stellar in every way
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Guest   •   December 01, 2019

Super helpful staff, lobby isn't great

I would rate this hotel as "good" but tripadvisor doesn't give that option. The staff went over and above to be helpful to me, which was fantastic. The shuttle to and from LAX is convenient. My room was super smelly, and I was on the 16th floor, the "executive" floor. I also think the lobby could be more comfortable, with more chairs and tables for working and passing the time while you wait to leave the hotel for your flight after you have checked out
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Guest   •   November 30, 2019

Parking

Did the valet parking only when i flew out to the Bay Area for the thanksgiving holiday. Easy and quick drop off and pick up of my car and very close to the airport. Ermias who handled the parking was very nice 👍�
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Guest   •   November 29, 2019

EXCELLENT SERVICE in restaurant

I came to the restaurant in this hotel for Thanksgiving lunch to find out they were not serving it until later in the day. The waitress went above and beyond to make sure that I had a Thanksgiving meal even at 11:30am. Her name was Dalia. She made sure my day was special regardless of what time they were suppose to serve this special meal. Thank you Dalia. Awesome customer service. The girls at the coffee shop are great too. We also love the sushi restaurant here too
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