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Los Angeles Travel Tips and Frequently Asked Questions

  • Where is the Crowne Plaza LAX located?

    Crowne Plaza Los Angeles International Airport hotel is located on Century Boulevard between Airport Boulevard and Avion Drive in Los Angeles, CA. The hotel is 0.2 mile from LAX, 8 miles from Manhattan Beach, and 13 miles from downtown LA.
  • What is the check in and check out time for the hotel?

    Check in time is 3 pm and check out time is 12 noon at the Crowne Plaza Los Angeles International Airport, located 0.2 mile from LAX.
  • Are you a non-smoking hotel?

    The Crowne Plaza Los Angeles International Airport is a completely non-smoking hotel for your health and safety. A $300 cleaning fee is applied to a room that has been smoked in.
  • Does the hotel have free high-speed WiFi?

    All guests enjoy complimentary, basic high-speed WiFi access on two devices per room during every stay. Premium wireless internet is also available for $12.95 per day.
  • Does the hotel have a 24-hour fitness center?

    Yes, the Crowne Plaza Los Angeles International Airport offers a 24-hour fitness center on the third floor. The state-of-the-art gym features elliptical machines, a treadmill, a stationary bike, and free-weights. The hotel also offers an outdoor pool on the 2nd floor.
  • Do you offer 24-hour room service?

    Yes. Crowne Plaza Los Angeles International Airport offers 24-hour in room dining for our guests. Our room service menu offers delicious eats, from breakfast to late-night dining, including steaks, sandwiches, pastas, pizzas, salads, desserts, and a great wine list.
  • Do you have a 24-hour business center?

    Yes, Crowne Plaza Los Angeles International Airport hotel offers a 24-hour business facility located in the lobby. The business center features PC computers and a printer. Copy and fax services are provided by the front desk for a small fee.
  • Do you have an outdoor heated pool?

    The Crowne Plaza Los Angeles International Airport features an outdoor heated swimming pool on the 2nd floor. The pool is open daily from 6 am to 10 pm for guests.
  • Are there mini fridges in the room?

    The Crowne Plaza Los Angeles International Airport offers convenient mini fridges in your room. Reserve one in advance as availability is limited.
  • Can I send a package to the hotel?

    The Crowne Plaza Los Angeles International Airport hotel will accept or hold packages/boxes for pre-registered guests only. Boxes should arrive no earlier than 3 days prior to the guest's arrival. There is a $5 USD fee per package and there is a limit of 2 packages per reservation.
  • Do kids stay free at the hotel?

    Yes, guests who are 16 and under stay free at the hotel, as long as it is within the same room as an adult using existing beds.
  • Can I store my luggage at the hotel?

    The Crowne Plaza Los Angeles International Airport hotel offers limited luggage storage subject to availability. We charge $5 per bag per day.
  • Do you have a coin operated laundry?

    The Crowne Plaza Los Angeles International Airport offers a convenient coin laundry for hotel guests on the 15th floor.
  • Do you have offer dry cleaning service?

    The Crowne Plaza Los Angeles International Airport offers a same-day dry cleaning service for hotel guests. Simply contact the hotel bell desk and we can pick up and drop off your clothes.
  • Do you offer free shuttle service from the airport?

    Yes, our hotel offers complimentary shuttle service to Los Angeles International Airport, 24 hours a day. The shuttle runs approximately every 20 to 30 minutes. You will be picked up on the second floor/upper floor under the red sign reading "Hotels and Private Parking Shuttles".
  • Do you have valet parking?

    We offer convenient self-parking in a covered garage and outdoor valet parking. We charge $38 for overnight self-parking and $45 for overnight valet parking. Rates are subject to change.
  • What is the charge for a rollaway bed or crib?

    Most of our rooms with one king size bed can accommodate a rollaway bed or crib. Rollaway beds are available for a charge of $10 per night, plus tax. Cribs are provided complimentary based on our availability.
  • Can I change my reservation that I booked from an online travel agency website?

    If you booked your room through a third-party, an online travel agency website, you will have to contact them to make changes to your reservation. For easy reservations and changes, always book direct through our site.
  • What is your cancellation/deposit policy?

    We require at least 24 hours prior to local hotel time of 5 p.m. Guests who do not cancel prior to 24 hours before local hotel time of 5 p.m. will be charged a one night's room charge plus tax. Cancellation policy is subject to change and certain types of reservations may be non-refundable.
  • What is the minimum age requirement to check into the room?

    You must be 18 years of age to check-in to the hotel. However, there are some special circumstances for guests under the age of 18. Contact the hotel for further information prior to making a reservation.
  • Does the hotel have connecting rooms?

    Yes, the Crowne Plaza Los Angeles International Airport offers connecting rooms on every floor. Connecting rooms are on a request basis and cannot be guaranteed.
  • Does the hotel have accessible rooms?

    Yes, we have accessible rooms. Some of these rooms include modified bathtubs with bars and added facility, and some include a roll-in shower. To find out more about our accessible rooms, call the hotel directly at 310-642-7500.
  • What are the hours of your hotel restaurants?

    The Landing Restaurant

    • Monday - Sunday 6:00 AM to 11:00 AM
     
     

    Yokoso Sushi Bar

    • Dinner: Monday - Sunday, 5:00 PM to 10:00 PM
     
     

    Boulevard Market Café

    • Monday - Sunday 6:00 AM to 12:00 AM
     
     

    Century Taproom

    • Monday - Sunday 11:00 AM to 12:00 AM
     
  • Who do I contact if I have billing questions?

    For all hotel billing issues and questions. please contact our Accounting Department at 310-642-7500
  • What forms of payment are accepted?

    Crowne Plaza Los Angeles International Airport accepts all major credit cards, including American Express, Carte Blanche, Diners Club, Discover, JCB International, MasterCard, and Visa.
  • Are pets allowed at the Crowne Plaza LAX?

    While we are not a pet-friendly LA hotel, we do allow service animals to stay with guest who need them and have documents.
  • Do you offer special group rates?

    The Crowne Plaza Los Angeles International Airport offers special hotel rates for groups during certain times of the year and week. Contact us to inquire about specials or promotions for your next meeting or event in Los Angeles.
  • How long does it take to drive from the hotel to Disneyland?

    It takes between 45 minutes to an hour to drive from Crowne Plaza Los Angeles International Airport to Disneyland, depending on the time of day and traffic. Disneyland is about 32 miles away from the hotel.
  • Can I book a tour to Universal Studios Hollywood at the hotel?

    Yes, you can book several sightseeing tours that pick up at right the Crowne Plaza Los Angeles International Airport. Stop by the front desk staff to reserve the Universal Studio tour or get more information.
  • How far it is from the hotel to downtown Los Angeles?

    Downtown Los Angeles is 12 miles from the Crowne Plaza Los Angeles International Airport. Our hotel is about a 25-minute drive to downtown LA attractions like LA Live, Los Angeles Music Center and Disney Concert Hall, Broad Museum, and the LA arts and fashion districts.
  • Do you have a Park Stay Go Package at the hotel?

    The Crowne Plaza Los Angeles International Airport offers a Park Stay & Go Package, which includes up to 7 days of complimentary self-parking with a one-night stay at the hotel, located 0.2 mile from LAX.
  • How does the 1,000 Bonus Point Package work?

    This package includes 1,000 bonus IHG Rewards points with each stay. All you have to do to sign up for our IHG Rewards Club, an start earning point for free nights around the world.
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